How to Setup and Migrate an Exchange Mailbox - Windows Outlook User

This is for a Windows user only and Mac users should refer to - How to Setup and Migrate an Exchange Mailbox - Mac Outlook User



  1. Login to Portal and place an order in the Pricebook for the Hosted Exchange services that you would like.
  2. The provisioning team will then allocate your order and mailboxes for you. This is generally performed within 3-7 Business Days from order.
  3. Adjust the MX Records - Control Networks Hosted Exchange DNS Settings
  4. Once your mailboxes are ready then follow the Export Outlook items to an Outlook Data File (.pst) Guide for your clients Outlook - Export Outlook items to an Outlook Data File (.pst)
  5. Then setup the new accounts on your client Outlook - Setup Microsoft Outlook for exchange
  6. Finally Import Outlook items from a Personal Folders file (.pst) - Import Outlook items from a Personal Folders file (.pst)
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