Operation Times
Operation times can be set at various places throughout the PBX. While each set operates independently, the setup process is identical. Clicking Operation Times in any location will pop up the following, detailed below. Rules can be added and removed by the green or red cross.
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Field |
Description |
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Operation Times |
Enables or disables operation times. If disabled, all calls will pass to the destination regardless of these rules |
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Default Destination |
Defines the target destination for calls received not in open times |
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Greeting |
Can be used to set a greeting played to all callers during closed times |
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Custom Destinations |
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Destination Extension |
The target destination’s identifier number |
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From |
Start day for this rule |
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To |
End day for this rule |
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From |
Start time for this rule |
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To |
End time for this rule |
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Open Day/Time Range |
Legacy setting, replace by Open Days |
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Open Days |
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Description |
A friendly name to display for this rule |
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From |
Start day for this rule |
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To |
End day for this rule |
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From |
Start time for this rule |
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To |
End time for this rule |
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Closed Dates |
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Description |
A friendly name to display for this rule |
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Date |
The date this rule is effective (as dd-mm-YYYY) |
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From |
Start time for this rule |
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To |
End time for this rule |
Operation times are matched in the following order:
Closed Dates > Custom Destinations > Open Days
Therefore, if you have a closed date set that conflicts with an Open Day or Custom Destination, the Closed Date will be honoured. If there are no matching rules after checking these three fields, the call will be passed to Default Destination.
