Due to elected scam activity, certain countries are blocked from being called across our network entirely. Please note that this is not an IP network block, nor does it affect incoming calls from these locations. This block filters outbound phone calls to the phone number prefixes belonging to these locations.
These destinations change from time to time, but currently include the following:
Barbados |
Anguilla |
Antigua & Barbuda |
Virgin Is |
Cayman Is |
Grenada |
Montserrat |
Guam |
St Lucia |
Dominica |
St Vincent |
Trinidad & Tobago |
St Kitts & Nevis |
Jamaica |
Egypt |
South Sudan |
Morocco |
Algeria |
Tunisia |
Libya |
Gambia |
Senegal |
Mauritania |
Mali |
Guinea Republic |
Ivory Coast |
Burkina Faso |
Niger |
Togo |
Benin |
Liberia |
Ghana |
Nigeria |
Chad |
Central African Republic |
Cameroon |
Cape Verde |
Sao Tome & Principe |
Equatorial Guinea |
Gabon |
Congo |
Congo (DRC) |
Guinea Bissau |
Diego Garcia |
Ascension Is |
Seychelles |
Sudan |
Rwanda |
Ethiopia |
Somalia |
Djibouti |
Kenya |
Tanzania |
Uganda |
Burundi |
Mozambique |
Zambia |
Madagascar |
Zimbabwe |
Lesotho |
Botswana |
Swaziland |
Comoros |
St Helena |
Eritrea |
Aruba |
Greenland |
Gibraltar |
Luxembourg |
Albania |
Bulgaria |
Lithuania |
Latvia |
Estonia |
Moldova |
Armenia |
Belarus |
Andorra |
Kosovo Mobile |
Kosovo Mobile |
San Marino |
Ukraine |
Serbia |
Montenegro |
Croatia |
Slovenia |
Bosnia & Herzegovina |
Macedonia |
Slovak Republic |
Liechtenstein |
Poland |
Falkland Is |
Belize |
Guatemala |
El Salvador |
Honduras |
Nicaragua |
Costa Rica |
Panama |
St Pierre & Miquelon |
Haiti |
Cuba |
Chile |
Bolivia, Ecuador, French Guiana, Guadeloupe, Guyana, Martinique, Netherlands Antilles, Paraguay, Suriname, Uruguay |
East Timor |
Antarctic Territories, Norfolk Is. |
Nauru |
Tonga |
Solomon Is |
Vanuatu |
Palau |
Wallis & Futuna |
Cook Is |
Niue Is |
Samoa |
Kiribati |
New Caledonia |
Tuvalu |
French Polynesia |
Tokelau |
Micronesia |
Marshall Is |
Kazakhstan |
Korea North |
Cambodia |
Inmarsat |
Bangladesh, Satellite Networks, Taiwan |
Turkey |
Afghanistan |
Myanmar |
Maldives |
Syria |
Iraq |
Yemen |
Oman |
Tajikistan |
Azerbaijan |
Georgia |
Kyrgyzstan |
Romania |
Malawi |
Turks and Caicos Islands |
Dubai |
If you need to contact one of the above listed destinations, please request the person at that location contact you. Alternatively, per number exceptions may be available on request, please e-mail support@neural.com.au stating the destination number and reason for the request.